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Hosting & Maintenance

We keep your WordPress website up-to-date, healthy and protected from hackers, giving you peace of mind that your precious online storefront, driving your business and your brand, is in safe hands.

Let us

Speed up your Website...

The speed of your Website is paramount for a good user experience and also for search engines.

One of our favourite things to do is take a slow, dog of a website, clean it all up, optimise it and get it running like a well-oiled machine. We have taken sites with an ‘F’ speed rating and got them up to an ‘A’ with our super fast hosting, optimised settings, and database cleanup.

Protect and update your Website...

Keeping your website up to date is essential for security and performance. We update weekly, then a human (not software) does a full visual review of your site.  We will then diagnose and deal with any update-related issues at no extra cost.

In addition to your weekly updates we monitor your website for security vulnerabilities and apply any critical patches within 24 hours of release.

Secure your Website...

Keeping your site free of malware and preventing hacks is immensely important, so we scan daily for malware, viruses and unauthorised changes to your files or site.

In the unlikely event of an attack on your website, we identify and deal with the problem for you at no extra cost.  We keep backups, logs, and have several layers of security.

whilst also giving you

High Speed Hosting

Your Website is only as good as it’s hosting, so we move all of the sites we maintain over to our premium servers to ensure the highest performance and security possible.

Opal and Onyx hosting and maintenance crystal sparkles in darker pink right
Opal and Onyx hosting and maintenance crystal sparkles in darker pink left

Dedicated Support

The ‘gem’ of our care plan: having a team that cares. You’ll always have someone on hand in an emergency to help get your site back up or running correctly. The best part is that we’ll probably notice and fix any issues before you notice.

Uptime Monitoring

Most website owners don’t know if their site is up and running at all times and an unreliable site or one that is down, even for a short period, can result in lost business. We monitor your website 24 hours a day and are notified of any downtime immediately so we can get it fixed for you.

Opal and Onyx hosting and maintenance crystal sparkles in darker pink right
Opal and Onyx hosting and maintenance crystal sparkles in darker pink left

Regular Offsite Backups

We keep daily off-site backups of your WordPress site, so that your website and data are safe, no matter what. We’ll be happy to restore backups whenever necessary at no additional cost.

Spam Protection

Effective spam prevention is essential to safeguard your site’s integrity, protect user trust, and maintain SEO rankings. Spam emails are not only unpleasant and annoying, but also a security and reputation risk as they can introduce malicious threats to your website. Manual checks of your spam filters ensure no genuine leads or messages have been stopped, and you don’t have to see any nasty messages sitting in the background.
Opal and Onyx hosting and maintenance crystal sparkles in darker pink right
Opal and Onyx hosting and maintenance crystal sparkles in darker pink left

Improved Email Deliverability

Stop missing out on leads and sales because emails from your WordPress site end up in your clients’ spam folders. With the rise of aggressive spam filtering, reaching any inbox is tricky with misconfigured website emails. Missing out on these opportunities can be a big hit to your bottom line. With our properly authenticated spam filters, your emails will be recognised as legitimate and sail on through to your ideal client’s inbox.


Flourish Plan

Perfect for most WordPress websites. Everything needed to ensure a safe & healthy performing website.
(per month)
(per year - 1 month free)

Thrive Plan

Fully optimised for WooCommerce and e-learning websites, including setting up SMTP for email deliveries and boosted hosting power.
(per month)
(per year - 1 month free)


Please take a look at our most frequently asked questions.  Still unsure?  Then please submit your question below, we’d love to hear from you and will be in touch shortly!

If you already have a site you would like maintained, it would take no more than 3 business days to have everything set up. If we are building your site, then there’s no waiting time.
We don’t believe in long-term contracts or trapping clients. We want you to stay with us because you see the value and choose to trust us with your website.

Nope, we hate surprises, especially when it comes to money and we know you don’t either!  Everything is incorporated into your monthly fee, including Website migrations when you start and end your plan.  There is nothing extra to worry about

Our plans cover the routine maintenance and optimisation of your Website.  They do not include web design or development, support relating to specific plugins (unless update-related), third-party email issues, creating new pages, changing images or content or uploading blog posts.  We will advise you when you submit your request if it is something that is not covered in your plan.

Our onboarding process is quick and easy, staring with a Zoom call to chat about your website, any issues you’re having and to help us understand where your website and domain is hosted.  You will have a dedicated account manager that will oversee the whole process and make it as easy as possible for you.

We would be very sorry to see you go!  However, we understand that things change so we don’t lock you in to any contracts or minimum terms, you just need to contact us by email to let us know you want to cancel.  We will help make the transition to your new WordPress host as smooth as possible and assist your new host in migrating your website for free. If you pay monthly, your hosting & maintenance will be active until the final day of that month and we will need two weeks notice for a smooth migration. If you pay yearly, any remaining full months will be refunded.

Yes! Super fast premium WordPress hosting is included in our package, as standard. By hosting your website with us you benefit from lots of extra features such as built-in backups, security and plugin updates. It also allows us to make changes and investigate any issues quickly, rather than having access issues to a 3rd party hosting provider. 

We suggest using ours, it’s included in the maintenance package and it’s fast, reliable, and cost-effective. (Oh, and you do get your own server) But if you choose to keep your hosting, that’s totally fine unless we feel it could be damaging to your website, in which case we’ll let you know.

We’re so confident in our server security and the protection, scans and processes we have in place that we will fix your site for free in the event of a hack.  Restoring from the last backup we have if we can’t clean it up.  Our regular backups ensure that you lose minimum data and we will do our best to rescue any available orders or bookings placed since the last backup.

We don’t host emails unfortunately, but we’re happy to help get you started with Gmail if you’re just starting out.

We’d love to chat with you and actually insist on it to make sure we are the right fit for each other.  Please fill in the contact form below and we will get you booked in.

We love WooCommerce and regularly build Woocmmerce websites.  It’s a good idea for high transaction websites to go for our specialised WooCommerce plan.

We have many clients running e-learning and membership sites  If you have a high traffic website then we recommend that you go for our second tier plan.

We’ve been working with and maintaining WordPress Websites for over fourteen years and so there’s not much we haven’t seen.  We love to troubleshoot and get to the bottom of issues, Kelly in particular is a support ninja and refuses to be beaten!  That said, sometimes we may need to find an alternative plugin for you or reach out to third party support, but we’ll still get it fixed for you in the end!

We don’t believe in automated updates as we’ve seen far too many issues from people updating everything all at once.  All our updates are done weekly, one by one, by a lovely human who can roll back to the previous version if any issues are found.  We also do a full visual review of your key site content, to check nothing has been broken or looks strange – all included in your monthly payment.

We love WordPress, she’s the only girl for us (yes, she’s totally a woman).  We love the scalability of WordPress and that your Website can grow with your business.  The flexibility and complete control of your website is also a key reason why it’s the only platform we use.

Yes!  We’d love to hear from you!  Please use the contact form below to ask your question or for a call back if you’d like to chat and we will get in touch soon!

Got a question?

We’d love to hear how we can help you with your website.

My team & I read every message and endeavour to respond in 48 business hours,

Monday – Friday 9:00am-5: 30pm GMT.

We take the security of your data seriously, for more information please see our Privacy Policy.

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